Frequently Asked Questions
Q: What are your access hours?
A: Our access hours are from 7:00 AM to 9:00 PM every day. You can access your storage unit at your convenience during these times.
Q: How do I rent a storage unit?
A: Renting a unit is simple! You can reserve your unit online or give us a call at 615-975-0009. We offer a straightforward move-in process to make your experience quick and easy.
Q: Is there a security system in place?
A: Yes! Our facility is fully fenced and gated with 24/7 security cameras to ensure your belongings are safe. We also offer secure, temperature-controlled units for added protection.
Q: Can I store my boat or RV at Colony Village Mini Storage?
A: Absolutely! We offer outdoor boat and RV parking with 24/7 access, providing a secure and convenient place to park your vehicles.
Q: Do you offer temperature-controlled storage units?
A: Yes, we offer temperature-controlled units to protect your sensitive items, such as electronics, documents, and furniture, from extreme heat or cold.
Q: How do I pay my bill?
A: We offer an easy online bill pay option that allows you to manage your payments securely and conveniently from anywhere, anytime.
Q: Are there any size options for storage units?
A: Yes, we offer a variety of unit sizes to fit your needs. Whether you need a small unit for personal items or a larger space for a vehicle or boat, we have options available.
Q: Is there drive-up access to my storage unit?
A: Yes! We provide secure drive-up access, making it easy to load and unload your items directly from your vehicle. Simply drive up to your unit and get started!